The Field Service Marketplace Built for Global Operations
Naleno exists because deploying field engineers across borders shouldn't require a dozen spreadsheets, wire transfers in foreign currencies, and blind trust. We built the platform we wish existed.
Our Mission
Businesses need on-site technical work done in places where they don't have people. Engineers and IT service providers have the skills but struggle to find consistent, well-paying opportunities beyond their local market. Naleno bridges this gap with a marketplace that handles routing, matching, communication, compliance, and payment — so both sides can focus on the work.
Unlike generic freelance platforms, Naleno is purpose-built for field services. We understand that a network installation in Lima requires different compliance checks than a POS deployment in Dallas. Our platform handles per-country requirements, local currency payouts, GPS-verified check-ins, and deliverable approvals — the operational details that matter when someone is physically on-site at your client's location.
What Sets Us Apart
Built by people who have managed field operations and know the pain points firsthand
Security First
Encrypted data storage, OTP authentication, session-based access control, and a full audit trail for every action. Sensitive information like tax IDs is encrypted at rest.
Financial Transparency
Double-entry ledger accounting for every transaction. Escrow holds, transparent platform fees, real-time exchange rates with audit logs, and multiple payout options.
Provider Autonomy
Providers manage their own teams with configurable roles (owner, admin, dispatcher, custom), granular permissions, and full control over engineer assignments and pricing visibility.
What Naleno Handles End to End
For Clients
Post work orders with detailed scope, skills requirements, and schedules. Our smart routing algorithm matches you with the best engineers based on distance, skills, certifications, and reliability scores.
- 3 routing modes: broadcast, targeted, or first-accept
- Counter-offer system with transparent rate negotiation
- Deliverable requirements with approval workflow
- Deposit via Stripe, PayPal, ACH, or wire transfer
- Document management with public/private visibility
For Providers & Engineers
Build your team, manage permissions, and take on work orders from clients globally. Full control over your workforce with granular role-based permissions and real-time communication tools.
- Custom team roles with granular permissions per provider
- Payouts in local currency via PayPal, Wise, Stripe, or bank
- Engineer profiles with skills, certs, ratings, and GPS tracking
- In-app messaging — no personal phone numbers exposed
- Wallet dashboard with earnings, pending, and payout history
Platform at a Glance
Built to scale with your global field operations
Ready to Work with Us?
Whether you need on-site engineers or you want to grow your field service business, Naleno gives you the platform, payments, and tools to operate globally.