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Find answers to common questions or get in touch with our support team.
Support Options
Contact Form
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Send a MessageIn-App Chat
Already have an account? Use the built-in messaging system to contact our support team directly from your dashboard.
Log InResources
Guides, best practices, and tips for providers and engineers to get the most out of the Naleno platform.
View ResourcesCommon Topics
Account & Login
- How to reset your password
- Updating your email or phone number
- Enabling two-factor authentication
Work Orders
- How routing and matching works
- Applying and counter-offers
- Submitting deliverables
Payments & Wallet
- How deposits and escrow work
- Setting up payout methods
- Payment timelines and currency
Team Management
- Adding team members
- Custom roles and permissions
- Managing engineers
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